Returns & Exchanges

 

Payments

We offer the following payment methods: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.

Order Cancellation

You are able to cancel your order if your order status is “in process”. Once your order has been shipped we are unable to cancel it.  

Returns

If you are not completely satisfied with your purchase, please complete the Return/Exchange Form and simply return the item(s) to us using the postage-paid U.S return label within 14 days of receipt. All items must be in original condition*. (i.e unworn, unwashed and have tags attached) 

Once we receive your returned item(s) please allow 5-7 business days for the refund to be applied to your original form of payment.

Exchanges

If you wish to exchange an item for a different size, please complete the Return/Exchange Form and simply return the item to us using the postage- paid U.S return label within 14 days of receipt.

If you wish to exchange the item for a different item, please complete the Return/Exchange Form, and use the postage-paid U.S return label within 14 days of receipt. You must then place a new order online. 

Once we receive your returned item(s) please allow 5-7 business days for the refund to be applied to your original form of payment.

Price Adjustments

Milané Noir is happy to offer you a price adjustment for sale items within 7 days of your order being placed.

Please allow 5-7 business days for the difference to be applied to your method of payment.

Milané Noir reserves the right to reject returns sent beyond the return period limit, or items which are not in the same condition in which they were received.